Frequently Asked Questions

klisiexo is a service that provides low cost international calls from Greece to destinations worldwide. Purchase klisiexo credit online, receive your klisiexo PIN on your mobile by text message and use your klisiexo credit from any Greek landline or payphone to make cheap international calls. Please see below for answers to common queries, and if you have any question not answered below, please contact us.

Frequently Asked Questions

Klisiexo is for making international calls from Greek landlines or mobiles. It is very simple to use and full instructions are also sent to your mobile phone after you top up. 1. Purchase credit at www.klisiexo.gr/en/buy-now and receive your PIN by SMS 2. Dial any of our access numbers from your Greek landline (807 2077) 3. Enter your PIN 4. Dial your destination Number (00 + Country Code + National Code + Telephone Number) – dont press the “call” button again 5. That’s it you are connected

Simply go to www.klisiexo.gr/en/buy-now and securely enter your debit or credit card and contact details. You can also pay by PayPal or by cash using paysafecard. You will shortly receive a confirmation text message on your mobile with details of the access numbers and your PIN.

Yes. You can purchase klisiexo with a paysafecard. Just visit any newsagent or periptero that offers mobile airtime top up and ask to purchase a €10 paysafecard. The periptero/newsagent will hand you a receipt containing a paysafecard PIN. Then just go online at www.klisiexo.gr/en/buy-now and select paysafecard as the payment type. Enter the paysafecard PIN when requested and receive your klisiexo credit by SMS. No need for credit cards! Or, text the message TALK and your paysafecard PIN to 19400 eg. TALK 1234567890123456 to 19400

Buy a €10 paysafecard from any newsagent or periptero that offers mobile airtime top up. Then text the message TALK and your paysafecard PIN to 19400 eg. TALK 1234567890123456 to 19400. See www.klisiexo.gr/en/smstopup for details. No need to go online!

Absolutely, we are using the latest SSL encryption in our website and comply with PCI data security standards. We do not and cannot keep your card details stored in our servers. All payments are processed securely by HSBC. We also offer secure payments using PayPal and paysafecard.

You will receive a confirmation email confirming your purhcase and then receive an SMS with your PIN sent to your mobile phone. Generally the text message is sent instantaneously, however very rarely for example at peak times the mobile networks may be congested which means that the confirmation message may be delayed by a few minutes. Just log in at www.klisiexo.gr/en/my-account and click “re-send PIN” if you haven’t received the PIN within 15 minutes. Otherwise please contact us for assistance.

Yes, you can not top up with more than €20 in one day i.e. 4 x €5 top ups. Please contact us if you wish to purchase larger volumes.

Yes, our billing is per minute billing with no extra charges

Yes, you can call from any Greek landline or payphone. From a Greek landline you can dial the toll free 807 2077 access number, whether that’s your home phone, an office phone or a payphone. Toll free access means that the landline you are calling from will not be charged.

Yes you can. Use the 807 2077 access for toll-free access

No, you can only use the international call credit from a Greek phone in Greece by calling one of the access numbers

Every time you make your call, you will hear a voice prompt which will advise how much credit is left.

You can check the rates at www.klisiexo.gr/en/destinations/rates.

Yes, and it is highly likely that you will save money too, especially when calling Greek mobiles from a landline or payphone via the 807 2077 access.

Yes, your credit will expire 90 days after the day on which you first used the PIN number.

No, our services are not suitable for calling non-standard or non-geographic phone numbers (e.g. national or international Freephone numbers, personal numbers, premium numbers or other audio text services).

Yes, we are continuously monitoring our rates to ensure that they are amongst the most competitive and reliable money can buy in the Greek market. This means rates are always getting better! Very rarely rates it is necessary to increase rates to a particular destination. All rate changes are listed on our web site, so make sure you check regularly, however we always tell you how many minutes you have available before each call you make.

Absolutely. We are very happy to sell you klisiexo credit in bulk (minimum order 30 PINs) for you to resell klisiexo within your business. This is ideal for hotels or holiday home owners wishing to sell quality low cost international calling to their customers or residents. We also have an affiliate scheme, paying agents a commission on all customers they refer to us. Please contact us for more information.

 

"With klisiexo we have saved hundreds of euros on our calls from Greece to our family and and friends in the UK, Australia and the USA. I love being able to call from my phone without needing to worry about cost" Giannis, klisiexo customer, Athens